Private and commercial insurance

An insurance broker is a professional who acts as an intermediary between individuals/businesses which are seeking insurance coverage from insurance companies. Their primary role is to help clients identify their insurance needs, assess risks, and find suitable insurance policies from various insurance providers. At Brooks Insurance, we deal with a wide selection of clients saving them money whilst at the same time making sure they have the right level of cover; support when they need to make a claim and a team that will minimise the ‘hassle factor’.

Our High Net Worth Insurance Brokers are independent, which means they don’t just work with one insurance provider. The team can source the best product for you from the whole of the market. They also have access to policies that are not readily available to everybody on the market. If you need to make a claim, our team will handle the whole process for you. This can help make a stressful situation a lot smoother and they will be on hand to answer any questions you have along the way.

Brooks Insurance is an appointed representative of Brooks Insurance. Brooks Insurance is authorised and regulated by the Financial Conduct Authority (FCA). Our permitted business is advising on and arranging pensions, savings and investment products, non-investment insurance contracts and mortgages. Our team are highly qualified and have completed all of the qualifications to be appointed as Insurance Brokers. They also have the experience and industry knowledge to be able to help with more specialist insurance cases.

In most cases, you do not typically pay any extra for using an insurance broker. The broker’s fee is usually covered by the insurance company you choose to take the policy with. Our team will inform you of any fees payable upfront for more complex cases.

Initial meetings allow you to have a chat with one of our Insurance Brokers to discuss any questions you may have. These meetings are held at our expense and can help you decide whether you wish to use our services.

We work with a carefully selected panel of specialist insurance companies who understand the very different requirements of our clients. We can help a wide selection of clients and can provide high value cover for; home insurance, household (contents) insurance, motor insurance and commercial insurance. We also cover more specialist areas; including but not limited to; career-ending injury, jewellery and artwork, yacht, directors and officers, cyber, brewery, professional indemnity, fleet and influencer insurance. Our team are extremely experienced and know the market inside and out, if you think you have a niche insurance query that isn’t covered above we would encourage you to still get in touch and see if the team can help you.

Our clients are very important to us, and we value their feedback as it helps us continue to grow and offer the best service we can as a team. We often ask our clients to leave us a review on Google, check out our page to read them all.

We may terminate this agreement by giving you at least 30 business days’ written notice. You may terminate this agreement at any time, without penalty. Notice of termination must be given in writing and will take effect from the date of receipt. Any transactions initiated will be completed according to this agreement unless otherwise agreed in writing. You will be liable to pay for any services we have provided before cancellation and any outstanding fees, if applicable.

If you are unhappy with our advice or any aspect of our services, we encourage you to contact us as soon as possible. We’ll do our best to resolve your concerns. You can contact us by telephone: 0161 929 2626, email: [email protected] or in writing: Compliance Department, Brooks Insurance, Century House, Altrincham, Cheshire, WA14 1RR. We have a complaints procedure, and we can provide further details on request. If you do have a complaint, and you are not happy with our response, the Financial Ombudsman Service (FOS) may be able to help. The FOS settles disputes between financial services business and their clients. Full details are available at www.financial-ombudsman.org.uk

You can contact StepChange who are the UK’s leading charity to get expert debt advice and fee-free debt management to help you tackle your debts: https://www.stepchange.org/